Orien Dental Supplies is an Australian, privately owned dental supplies company, with its distribution and head office located in the western suburbs of Melbourne,Victoria. In a market that requires quality products at competitive prices, we continue to grow by reputation of being able to provide advanced medical equipment with courteous, knowledgeable customer service and prompt delivery.
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We understand the importance of minimizing costs in your dental surgery particularly for the high volume, low tech, consumables and disposables which account for approximately 30% of a dental surgery's expenditure. We operate on high volumes, and low margins, and by being able to keep our business overheads to an absolute minimum we are able to pass on the best possible price to our customers.
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We recognize the absolute frustration and wasted resources to surgeries, when orders are consistently carried across into backorders. Trying to keep track of what you have ordered and when the back order is to be supplied, can most times be a real unnecessary burden. We operate on the principle that if we advertise a product, then we have an obligation to supply it, on time when it is ordered. We assume a responsibility to maintain sufficient stock levels of our medical supplies products except in very rare circumstances.
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We recognize that when you wish to place an order, your time is precious. Orders can be placed over the phone, to trained operators who know and understand our products in detail. The orders are taken swiftly, with minimum fuss. Alternatively, you are able to email, fax an order 24/7 or shop online, and have confidence that your order will be read, and delivered within our next delivery cycle.
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We recognise the importance of prompt and courteous delivery to our customers and commit to have your goods dispatched within 24 hours. Depending on your location, most orders will be delivered to your surgery within 24 to 48 hours.
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We guarantee all our medical products, with 100% money back; no questions asked commitment if you are at all dissatisfied.
Our aim is to add real value to your business. We recognise that our business depends on the strength of your business.If you would like to discuss how we can assist you with your individual dental surgery's requirements or have any queries relating to our products, please do not hesitate to speak with me directly on 1300 880 711.